Privacy Policy

PRIVACY POLICY


1. Controller

The party responsible for data processing on this website is:

roooted
Lisa Lichtlein
Friedhofstr. 4
97241 Bergtheim
hello@roooted.de

 

 

2. General Information on Data Processing

We only process users' personal data to the extent necessary to provide a functional website and our content and services.

Processing is carried out on the basis of the GDPR, in particular Art. 6 (1) (b) (performance of a contract) and (f) (legitimate interest).

 

 

3. Hosting and Domain

Our website is operated by the following service providers:

  • Shopify (Shop system & hosting)

  • IONOS (Domain hosting)

Shopify stores data on servers, including those in Canada and the USA.
 Canada is considered a safe third country in terms of data protection (adequacy decision by the EU Commission).

IONOS processes data in connection with the provision of the domain and technical infrastructure.

 

 

4. Access Data (Server Log Files)

The following data is automatically collected when you visit our website:

  • IP address

  • Date and time of request

  • Browser type and version

  • Operating system

  • Referrer URL

This data serves to ensure the technical stability and security of the website.

 

 

5. Orders and Contract Processing

When booking workshops or purchasing products, we process the following data:

  • Name

  • Address

  • Email address

  • Payment information

This data is used to process your booking.

 

 

6. Payment Providers

Depending on your selection in the ordering process, payment processing is carried out via external providers, e.g.:

  • PayPal

  • Klarna

  • Credit card providers

    • Payment data is transmitted directly to the respective provider.

     

     

    7. Invoicing and Accounting

    We use the following service provider for invoicing and sending invoices:

    • easybill (easybill GmbH, Germany)

    The data required for invoicing (e.g., name, address, booking details) is transmitted to and processed by easybill.

    The processing is carried out to fulfill legal obligations in accordance with Art. 6 para. 1 lit. c GDPR.

     

     

    8. Contacting Us

    If you contact us via email or contact form, your details will be stored to process the inquiry.

     

     

    9. Cookies

    Our website uses cookies.
     Cookies are small text files that are stored on your device.

    The following are used:

    • technically necessary cookies

    • possibly analysis and marketing cookies

    You can adjust your cookie settings at any time.

     

     

    10. Social Media

    We maintain online presences on social networks (e.g. Instagram).

    When visiting these platforms, the privacy policies of the respective provider apply.

     

     

    11. Storage duration

    Personal data will only be stored for as long as necessary for the respective purposes or as required by legal retention obligations.

     

     

    12. Rights of data subjects

    You have the right to:

    • information (Art. 15 GDPR)

    • rectification (Art. 16 GDPR)

    • erasure (Art. 17 GDPR)

    • restriction of processing (Art. 18 GDPR)

    • data portability (Art. 20 GDPR)

    • objection (Art. 21 GDPR)

     

     

    13. Right to lodge a complaint

    You have the right to lodge a complaint with a data protection supervisory authority.

     

     

    14. SSL/TLS encryption

    This website uses SSL or TLS encryption for security reasons.